Tzu Chi USA
Volunteer Portal
New in October 2026

Signing in

Why to sign in, which email to use, and what to do if something looks missing.

Who can use this
  • New here
On this page
  1. Why sign in?
  2. Use the same email as Bloomerang
  3. Signing in with an email code
  4. Signing in with Google
  5. Don’t see My Hours after signing in?
  6. Something else not working?

Why sign in?

Signing in connects the portal to your Tzu Chi volunteer record in Bloomerang. Once it finds you, you can:

  • see your volunteer hours from every event in one place, in My Hours
  • sign up for shifts right on the event page, with a warning if two shifts overlap
  • see who else is volunteering on your shift
  • use the tools for your role, if you help run events or check-in

Use the same email as Bloomerang

The portal finds your record by email address. Sign in with the address you registered with for Tzu Chi volunteer events, the one your event confirmation emails go to.

You stay signed in for up to 30 days on the same device.

Signing in with an email code

Signing in with an email code, start to finish.
  1. Choose Login at the top of any page.
The site header with the Login link beside Help.
  1. Enter your email and choose Continue.
The Sign in box with an email address entered above the Continue button, and Sign in with Google below.
  1. Check your email for a message from no-reply@ses.tzuchi.us titled “Your Tzu Chi USA Volunteer Portal sign-in code”. The code works for 15 minutes.
An expired code, for illustration.
The sign-in code email from no-reply@ses.tzuchi.us, with the Tzu Chi logo and an eight-digit code in a box.

An expired code, for illustration.

The first time you sign in with an email address, the message is a welcome instead, titled “Verify your Tzu Chi USA Volunteer Portal account”. Its code works for 24 hours.

An expired code, for illustration.
The welcome email asking you to verify your email, with a six-digit code in a box.

An expired code, for illustration.
  1. Enter the code and choose Verify and sign in.
The Sign in box asking for the verification code sent to the email address, with a Verify and sign in button.
  1. The page reloads with you signed in. My Hours appears beside Help, and your initial replaces Login.
The header signed in: My Hours, Help, and the profile with the name Lena Chou.

No email? Check your spam folder. Resend code works once its countdown ends, and Try another way goes back to the first step.

Signing in with Google

Use Google only if your Google account has the same email as your volunteer record.

  1. In the same box, choose Sign in with Google.
The Sign in box with the Sign in with Google button highlighted.
  1. Google asks you to choose an account to continue to Tzu Chi Volunteer Portal. Pick the one with your volunteer email, or Use another account.
Account names are covered here.
Google's Choose an account page for Tzu Chi Volunteer Portal, listing three accounts and Use another account.

Account names are covered here.
  1. If Google shows what it will share with the portal, your name, profile picture and email, choose Continue.
Account details are covered here.
Google's Sign in to Tzu Chi Volunteer Portal page, listing name, profile picture and email address, with Cancel and Continue buttons.

Account details are covered here.
  1. You’re back on the page you were on, signed in.

Don’t see My Hours after signing in?

If no volunteer record matches your email, there’s no My Hours tab, and your profile menu says No volunteer record for this email yet.

The header with only Help, and the profile menu for lena.chou@example.org saying No volunteer record for this email yet, with a Which email should I use? link.

If you’ve volunteered with Tzu Chi before, you may have signed in with a different email. Sign out, then sign in with the address Bloomerang uses. Not sure which one that is? Look for a confirmation email from a Tzu Chi event, or ask your local coordinator; see Getting help.

New to Tzu Chi volunteering? Sign up for any event with its Sign up button first. After that, sign in with the same email.

Something else not working?

What you seeWhat to do
The code email hasn’t arrivedCheck your spam folder, then choose Resend code once the countdown ends.
”Too many attempts”Wait a few minutes, then try again.
Sign-in fails with an errorTry again in a few minutes.
A tool your role should have is missingContact your regional office, then sign out and back in. See Getting help.

Find an event

Related guides

Screenshots and clips show sample data, not real volunteers.